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Survey Response
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Our Feedback
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1. detailed host-level process information (spawn rate, etc) host agent running as a service!
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Paid Monitoring premium feature
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2. Cant think of any
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-
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3. Configurability.
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Partially Paid Monitoring premium feature, but more in our roadmap |
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4. I need to stick the code in my pages. And keep forgetting….
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-
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5. Excellent
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-
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6. long term reported
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Paid Monitoring premium feature
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7. no stats in detail when something happened in the past and when it was resolved
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8. I really don’t know
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-
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9. Ping site in Canada. Track response times between page loads.
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Will consider that
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10. The ability to define profiles monitoring
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In our roadmap
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11. Controlling polling intervals – possibly a paid upgrade?
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Paid Monitoring premium feature
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12. Data Export.
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Paid Monitoring premium feature (pdf, and CSV)
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13. na
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14. A “incident summary”, when a website is up/down alternatively for a few hours, it would be helpful to have a specific report
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In our roadmap
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15. want to embed it for specific ports into my app
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Not sure about the request
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16. More accurate automatic reports.
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Please contact our support if you notice something wrong
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17. API
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Existed feature
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18. none at last look but will let you know when I look today
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-
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19. Difficult to find…
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-
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20. None I can think of
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-
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21. multiple US monitors.
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Use Paid Monitor in parallel as a quick solution (we use different US monitors for monitor.us and Paid Monitor). In future there will be more monitors but only with Paid Monitor
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22. monitoring mail servers
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We provide SMTP, POP3 and IMAP monitors, also possibility to monitor these protocols using telnet/SSL
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23. Nothing
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-
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24. A little bit more overview/overlook in the menu
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Please check Paid Monitor menu system
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25. currently nothing
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-
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26. free service, and sms free
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We need to earn some money to keep service working
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27. snmp.
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Paid Monitoring premium feature
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28. search strings for content on the web pages
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Paid Monitoring premium feature
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29. I am a non experimented user, maybe your service could be better, I know that you have a paid service for critical situations, but for me, it is enough the free service.
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-
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30. NA
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-
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31. eventually I’ll probably want the ability to monitor in tighter intervals–still in the testing phase
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Paid Monitoring premium feature
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32. can’t say, am quite satisfied as it is.
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-
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33. International (German) SMS
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Existed feature
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34. private branding
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Paid Monitoring premium feature
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35. Nothing
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36. There needs to be a Monthly Summary Report that spans from the first day of the month to the last day of the month. This would be in addition to the current email that gets generated every week.
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Paid Monitoring premium feature
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37. nothing
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-
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38. For a free service, nothing.
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-
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39. I wish to see it more flexible (things like beeing able to change an url of a polling)
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In roadmap
Paid Monitoring premium feature
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40. (SPANISH): MENSAJE CON LOS PORCENTAJES DE USO, MENSUAL, SEMANAL, ETC.
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41. mysql server alert
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Paid Monitoring premium feature
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42. Hummm… still asking myself.
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-
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43. detailed reporting over extended periods of time
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Paid Monitoring premium feature
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44. nothing special
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-
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45. I would like to see graphs for longer periods, like year, months and weeks.
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Existed feature, also Paid Monitoring premium feature
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46. Shorter intervalls
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Paid Monitoring premium feature
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47. None
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48. website monitor
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Existed feature
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49. sys monitoring via a cgi/php based script rather than an agent.
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Command-line API
Paid Monitoring premium feature
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50. Nothing particularly
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-
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51. for my needs this is just fine.
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-
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52. Greater ability to store and manage the recorded monitoring data. Ability to monitor dynamic web apps. Ability to specify tasks as a set of interactions with a web page, script or service. Ability to monitor web services. Improved REST API.
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Paid Monitoring premium feature (see Transactions Monitoring feature)
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53. graphs should be larger and easier to manipulate, they are very limited at the moment
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Existed feature (you can maximize charts by using max icon on top) only for Paid Monitoring premium feature
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54. Webservices API
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Existed feature
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55. As above, a simple indication of the amount of events that can currently be covered or the quantity of purchased sms’s left. As well as allocating each test a list of contacts that get notified in the event of an error.
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First part exist, second part is Paid Monitoring premium feature
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56. don´t know
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-
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57. CPU Server load, Process monitoring etc.,
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Paid Monitoring premium feature
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58. Alerts after a certain number of failures. The ability to choose where to test from (location).
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Paid Monitoring premium feature
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59. (See my answer for #4.)
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60. None that we need
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-
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61. Long-term graphs of uptimes.
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Paid Monitoring premium feature
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62. iPhone version of the site
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Will consider that
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63. tools like DNSstuff.com
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Will consider that
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64. Works fine for what I need.
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-
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65. The ability to only show pings from one country. A couple of my sites cater to mainly US users. I have Google in my list of sites as a reference and when I look at the summary, my pings look very high because of the non-US checks compared to Google which has servers globally. If I log in to the website, I realize I have the option to show only US pings, but that doesn’t help me with my weekly status reports that I archive.
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Paid Monitoring premium feature
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66. More monitoring locations
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Paid Monitoring premium feature
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67. Not sure….
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-
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68. None
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-
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69. configuare speed of refreshing servers 10mins is a long time
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Paid Monitoring premium feature
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70. Can’t think of any
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-
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71. None
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-
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72. Nothing at this time
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-
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73. free sms notifications :)
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-
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74. Traffic analysis
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Exited feature
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75. ability to email reports to a different email address than connection alerts.
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Paid Monitoring premium feature
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76. Full screen enlargement Regional benchmarks
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First part Paid Monitoring premium feature. Existed feature
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77. I don’t probe our possibilities, When I done I say!
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78. More frequent checks.
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Paid Monitoring premium feature
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79. I would like development of the Desktop gadget. Perhaps an alert status in the gadget title (colored or something). Maybe re prioritize list based on status.
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In our roadmap
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80. n/a
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-
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81. Some kind of instant messaging notifications.. They are available in the contact option, but doesn’t seem to work.
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Existed feature, contact us if you have any issue
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82. I’ve got all that I want
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-
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83. Language selection.
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Existed feature
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84. it cant make me a coffee ;-)
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Existed feature :))))
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85. It misses: the analysis of the performances of a site (as woozweb.com) and a comparison with other site.
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We will consider that
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86. Possibility to compare several months. Would also be nice to do bandwith-test, like download 10 megabyte every hour or so for a day, probably per request or it’d be costly on bandwith.
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We will consider that
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87. None
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-
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88. I think there everything that I need.
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-
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89. test history isn’t available
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Existed feature (go edit mode and select a date)
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90. That you can’t integrate your service into a website.
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Existed feature (see embedded widgets and mongets)
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91. Nothing
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-
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92. It is not possible to get a month, quarter or annual overview of uptime.
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Paid Monitoring premium feature
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93. See 4.
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-
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94. I’d love to have a monitor from within my country, but I understand that it would be costly!
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Partially you can. Use our agents and monitor from where you want
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95. I don’t know.. It have more features than I need/use :)
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We think we do
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96. I have more functions to try out. Right now, I don’t need more.
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-
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97. rrd graphs of ping response times over a period of weeks or months would be useful (or a premium option).
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Paid Monitoring premium feature
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98. none
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-
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99. maybe a widget on my desk (Windows Vista) ?
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Existed feature
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100. Month, quarter, year reporting. Now I’ll get the reports 1 by 1.
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Paid Monitoring premium feature
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101. IP listing
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102. I’d like to decrease the 30 minutes between checks.
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Paid Monitoring premium feature
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103. Free SMS notifications.
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Some number of free SMS is available at Paid Monitoring premium feature
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104. Nothing
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-
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105. for my needs it is good as it is
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-
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106. SMS notifications in my region (Brazil)
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Existed feature
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107. None
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-
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108. Nothing that i would use.
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-
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109. more powerful reporting
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Paid Monitoring premium feature
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110. -
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-
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111. I’d prefer email alerts to work more accurately. I’d like to have a special report by e-mail with more information about the inactivity periods of the web. For example, more frequent response test since the moment inactivity is detected until the webs comes back to live. I’d like to know exactly how many minutes has the service been down, to present that information to our systems department and demonstrate there has been something wrong with a lot of information available.
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Paid Monitoring premium feature
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112. IM notifications.
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Existed feature
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113. Information about type of failure – connection time-out, lookup error, or no response
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Paid Monitoring premium feature
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114. nothing I can think of now…
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-
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115. Can’t set the Ping test to occur x minutes. Seems to only ping every 45min
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Paid Monitoring premium feature
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116. I’m not sure… Is there a tool for send a mail again, when the service is still down after x minutes…
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Paid Monitoring premium feature
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117. dynamic change of IP addresses
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Will consider that
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118. Better graphs
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Paid Monitoring premium feature
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119. -
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-
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120. Have not thought
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-
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121. simple rss feeds
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Existed feature
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122. Better graphs and API and GUI.
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Paid Monitoring premium feature
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123. don’t know
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124. Mobile version of web site.
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Existed feature (Windows Mobile)
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125. control on the kind and type of reports i get on my mail, like if a specific server is starting to lag and not down
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Will consider that
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126. At least in free version, 5 min. monitoring would be great
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Paid Monitoring premium feature
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127. More technical explanation of exactly how it is measuring, and from where.
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See our blogs or forums, but will try to do more posts
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128. -
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129. performance alerts, when server takes too much time to access
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Existed feature
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130. yes
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-
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131. multiple day reporting to see trends over periods more than one day. Currently, I have to open 7 windows just to see a trend week
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Paid Monitoring premium feature
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132. nothing by the moment
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-
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133. Monthly and annual reports :o)
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Paid Monitoring premium feature
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134. A higher resolution. A higher resoution could start after a problem, and taper off.
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Paid Monitoring premium feature
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135. more detailed reports
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Paid Monitoring premium feature
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136. None
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-
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137. none
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-
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138. -
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-
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139. -
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-
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140. Frequency of url checks and ability to monitor multiple url’s.
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Paid Monitoring premium feature
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141. I’d like to set up more recipients for the reports.
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Paid Monitoring premium feature
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142. not sure
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143. Lack of view for more than one day regarding graphs.
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Exited feature (you can setup monthly views)
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144. none
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-
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145. iPhone interface )
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Agree
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146. XML based API to integrate service into own application
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Existed feature
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147. clearer labeling of services and grouping of services
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Paid Monitoring premium feature
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148. -
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-
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149. Alert messages to Live Messenger
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We support MSN(not now)
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150. capacity to simulate/test alerts
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Paid Monitoring premium feature
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151. would like to be able to do POST & authenticated requests to web services
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Paid Monitoring premium feature
|
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152. info about your IP and monitoring mechanism so I can update our security policy accordingly.
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See out forum or contact our support
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153. All good.
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-
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154. none
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-
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155. Nothing at the moment.
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-
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156. simpler, FASTER interface
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Check Paid Monitor
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157. Export logs to cvs file
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Paid Monitoring premium feature
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158. continous graph
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Paid Monitoring premium feature
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159. None
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160. More frequent probing
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Paid Monitoring premium feature
|
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161. Critically: no check for site content/keywords (so unusable on production systems, since a blank page with a 200 response is viewed as OK by monitor.us). I would like keyword or other meta-tag checking, like site24x7. No control over frequency of checks.
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Paid Monitoring premium feature
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162. Free SMS notifications ;)
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-
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163. Would like to have a single graph for some accounts if possible for comparison.
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Not sure but seems like existed feature
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164. -
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-
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165. Higher monitoring frequency
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Paid Monitoring premium feature
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166. free alerts & diagnostics
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E-mail alerts are free
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167. limiting alerts to once or twice per hour
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Paid Monitoring premium feature
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168. None
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-
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169. Custom period report (weekly, yearly)
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Paid Monitoring premium feature
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170. it may also report 404 or other errors
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Paid Monitoring premium feature
|
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171. Having monitor.us test their system properly, and fix it when someone tells them what’s wrong!
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Will take into account
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172. Nothing for my needs
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-
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173. No way to set warning threshold – maybe something like a choice of 0/2/5/10/15/30 minutes down before warning – user selectable.
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Paid Monitoring premium feature
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174. can’t think of any right off
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-
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175. For a free service, nothing I can think of.
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-
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176. None
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-
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177. Free SMS Service
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-
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178. For my current use I don’t need anything else. I am still using own nagios at the work, and i guess that will be so also in future.
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Try also Paid Monitoring
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179. mmmmh, it’s perfect!
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-
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180. Monitor internal networks, free api’s or something.
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Paid Monitoring premium feature
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181. Best Graphics
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Paid Monitoring premium feature
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182. login to sites
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Paid Monitoring premium feature
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183. Customizable alert messages for specific error codes. Customizable test frequency. Customizable email reports.
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Paid Monitoring premium feature
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184. ?
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-
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185. RSS feed for notifications
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Existed feature
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186. ability to monitor internal servers, on the main controll pannel.
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Paid Monitoring premium feature
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187. Better, reliable website
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Paid Monitoring premium feature
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188. – grouping of protocols (if ping isn’t available don’t send messages for every other protocol e.g. smtp, pop3, http) – creating of planned maintenance windows, where no messages are sent
|
In our roadmap
|
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189. a more specific monitoring with the time of ALL the elements of a page – including external ads, external javascript… – like on pingdom ( the full page test ) but with the storage of all the values…
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Paid Monitoring premium feature (a part of Transactions Monitoring but also will be available standalone)
|
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190. none for now
|
-
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191. Free SMS ;-)
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-
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192. mmmmmmmmmmmmmm
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-
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193. More customization of monitoring is needed.
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Paid Monitoring premium feature
|
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194. Can’t think of any.
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-
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195. Text email
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Paid Monitoring premium feature
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196. Set acceptable limits on rtd and pings
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Paid Monitoring premium feature
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197. One thing I’d like is to know how long a site is down when there is no response.
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198. No particular complaints. If the web site is up, I’m happy, why wouldn’t I be?
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-
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199. All that are not in the free service
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-
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200. in the weekly report i see only that i have for example 5 website-downs, but i dont see the time..it would be nice, when u safe this date in the database and share the downtime date in your pdf report. Tx
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Existing feature – you can select any date in day view to see historic data
|
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201. Remote monitoring tool installed on local computer to watch live monitoring
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Existing feature. Also see Paid Monitoring premium feature
|
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202. I don’t require more features at this time.
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-
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203. not really one
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-
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204. Performance checks
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Existed feature
|
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205. I would like to be able to add “scan for tag/text” feature so I can test database results.
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Paid Monitoring premium feature
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206. More prompt alerts, msn notifications
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Existed feature
|
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207. HTML content change tests! It’d be very handy for monitoring sites for defacement or other types of outages.
|
Paid Monitoring premium feature
|
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208. none at the moment
|
-
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209. Can’t think of any
|
-
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210. None.
|
-
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211. No option for more specific info.
|
Paid Monitoring premium feature
|
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212. setting test frequence
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Paid Monitoring premium feature
|
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213. Free car with every 10th e-mail. Nothing helpful i can add really, you already have ping time comparisons, uptime compared to google, which really only prooves your uptime, I mean, really, what does comparing google’s uptime to ours really achieve? Nah, I’m think, ignore me.
|
J
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214. Notification not very changable, i.e. one monitor can notify this group of people – while another monitor can notify a different group of people.
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Paid Monitoring premium feature
|
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215. none at the moment
|
-
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216. None
|
-
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217. without missing
|
-
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218. Detailed downtime reports, more ferquent checks
|
Paid Monitoring premium feature
|
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219. ?
|
-
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220. The limited number of free SMS updates
|
-
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221. Lack of deeper insight. For instance, a graph showing uptime evolution over last n months.
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Paid Monitoring premium feature
|
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222. mmmm no idea. Can’t u free ur paid sms notification. Just a kiding.
|
-
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223. Stats on frequency of monitoring as part of the report
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Will consider that
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224. I would like to be able to check the url for keywords to make sure that it’s the correct page being displayed.
|
Paid Monitoring premium feature
|
|
225. It’s OK like it is
|
-
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226. snmp monitoring and graphs
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Paid Monitoring premium feature
|
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227. shorter “ping” periods
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Paid Monitoring premium feature
|
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228. Archiving daily reports as pics/graphs; preferable a week/month view with all daily graphs!
|
Existed feature (see edit mode, select date)
|
|
229. Monthly uptime reports that summarize the uptime for the whole month.
|
Existed feature
|
|
230. Ability to graph over longer periods of time to see trends, identify problems, etc.
|
Existed feature
|
|
231. i want to graph historical data (i.e. last year, last month…)
|
Existed feature
|
|
232. no direct link to the relevant graphs I am interested in
|
-
|
|
233. Do you test only web services or also email services ?
|
Also emails (SMTP, POP3, IMAP)
|
|
234. More advanced web monitoring. For example, it would be nice to be able to walk through an order placement process periodically to confirm the whole system is working.
|
Paid Monitoring premium feature (Transactions Monitoring)
|
|
235. none
|
-
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236. Can’t think of any!
|
-
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237. messenger alerts
|
Existed feature
|
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238. Simple usable interface
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Paid Monitoring premium feature
|
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239. widgets for websites
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Existed feature
|
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240. More location, more frequent monitoring.
|
Paid Monitoring premium feature
|
|
241. Long-period charts
|
Paid Monitoring premium feature
|
|
242. Smaller checking intervals! Actually, I just checked to see if this features is available… and ironically, your website is down. Hahaha!
|
Paid Monitoring premium feature
|
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243. I wish it would check more often and check for specific words on the website.
|
Paid Monitoring premium feature
|
|
244. n/a
|
-
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245. Maybe I haven’t looked enough, but I think I’d like some more reporting options.
|
Paid Monitoring premium feature
|
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246. the IM notification does not seem to work. maybe add domain whois monitoring as well (changes, expiration etc.)
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Please contact support
|
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247. None
|
-
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248. /
|
-
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249. We get a lot of false alarms during our backup window. It would be COOL to be able to specify a timeframe in which an unreachable server does NOT get reported. E.g. ignore downtimes between 3 and 4am, but do send an email when the server is still unresponsive after 4am.
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Paid Monitoring premium feature
|
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250. Long time period reporting (i.e. quarterly and yearly sumup) with print friendly version (PDF).
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Paid Monitoring premium feature
|
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251. i dont know yet
|
-
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252. can’t say
|
-
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253. none
|
-
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254. more range between lapsus of monitor services
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Paid Monitoring premium feature
|
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255. not sure, I honestly dont use it enough to know
|
-
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256. times services were down in weekly report
|
Paid Monitoring premium feature
|
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257. in depth information on the reason of the downtime (i.e. host unreachable, connection reset by peer, etc etc)
|
Paid Monitoring premium feature
|
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258. SMS feature
|
Existed feature
|
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259. I want better configuration possibilities
|
In the roadmap
|
|
260. Dependancies
|
In the roadmap
|
|
261. free sms alert
|
-
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|
262. I was not acurre some
|
-
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263. s.a.
|
-
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264. somehow , more intuitiv web config , there are so many things to click on, and i need only few options to configur
|
In the roadmap
|
|
265. gtalk integration less false alarms
|
Paid Monitoring premium feature
|
|
266. no ideas
|
-
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267. there’s probably more already there than I’m using, rather than the other way around
|
-
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268. more host monitoring site
|
Paid Monitoring premium feature
|
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269. URL monitoring, round trip email service monitoring.
|
|
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270. None
|
-
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|
271. google dashboard is gone for free service
|
Please contact support
|
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272. Nothing at the moment.
|
-
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273. None as far as i can think now
|
-
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274. None.
|
-
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275. Nothing what I can think of, at the moment.
|
-
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276. more detailed reporting
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Paid Monitoring premium feature
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277. none actually
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-
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278. pro
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279. RSS Feeds
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Existed feature
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280. the ability to monitor site’s that only can be accessed through a certificate
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Existed feature (HTTPS)
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281. nothing
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-
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282. export of data to csv (chose of export wich date and type)
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Paid Monitoring premium feature
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283. Don’t know
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-
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284. I am based in the UK, so sometimes sites are reported down when in fact they are not, I guess this might be because you are based in the US
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We do have monitors all over the world including UK. And we are report failure only when 2 monitors confirm. Sometimes it is short failure you may not notice during manual check
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285. – probably the notification email that the website is down should contain the Graph with the latest pings to the server; this way ojne gets a fast overview on what’s going on
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In the roadmap
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286. more services from different countries.
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Paid Monitoring premium feature
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287. other port
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You can use any port
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288. No overall/long-term uptime averages in weekly reports
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Existed feature
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289. down latency between monitoring
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Paid Monitoring premium feature
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290. None that I can think of.
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-
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291. none.
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-
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292. nothing
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-
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293. None.
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-
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294. analysis
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In the roadmap
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295. client for smartphone like A1200, palm and symbiam OS phones
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In the roadmap
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296. nothing
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-
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