Everything about Web and Network Monitoring
Everything about Web and Network Monitoring
In this digital age of unceasing technological change businesses and their leaders need to be on top of their game when it comes to collaboration. Staying connected is vitally important on so many levels. From the standpoint of business productivity, customer satisfaction, and employee retention, it’s critical that your shop be in line with the latest advances in collaboration tools and technologies. In fact, it could well be said that collaboration is a matter of pure survival in the business world.
The bar is raised today as expectations are for faster, quicker, and more agile solutions. Technologically savvy customers expect nearly real-time updates and demand much faster turnaround times. Speed to market is much shorter nowadays and hence, products and services and the processes driving them must be more efficient than ever. Again, the success of these processes depends on effective collaboration.
With email, video-conferencing, instant messaging, chat, blogs, social networks, voice-over-IP, it seems that we’ve never had more options for collaborating today. And yet, at the same time, with all of the increases in collaboration technologies and tools over the past 20 years, effective communication has never been more challenging for organizations today. Technology itself has been a key enabler of this difficulty. The rise of the remote worker in recent years – enabled through new convergences in cloud, mobile, and collaboration technologies – presents real challenges to the enterprise and small business. How does an organization effectively stay in contact and ensure its remote work force feels engaged and valued? The rise of BYOD and the increasing variety of form factors available, whether smartphone, tablet, desktop, has created additional challenges from an infrastructure and support standpoint.
When we talk about today’s effective collaboration environment we can’t limit ourselves simply to discussions about tools. Rather, we must look at broader technological trends. We need to address those influences that truly “empower” effective collaboration. Ample evidence suggests that the future of effective collaboration in the digital age resides in the convergence of social, mobile, and cloud technologies (most of which encompass what Gartner calls the “Nexus of Forces”).
In an article last summer, Dion Hinchcliffe nailed it when he spelled out the 3 primary points that any effective collaboration technology must accomplish, all of which cover the gamut of social, mobile, and cloud technology influences:
So with these guidelines in place, what are some key technologies that we can leverage today in order to produce awesome collaboration effectiveness across the organization? What are some areas of social, mobile, and cloud that exemplify true enterprise cross-collaboration?
In order to find out you’ll have to join us in part 2 of this segment. So stay tuned and see you on the other side!
