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Top 7 tips for improving customer satisfaction

More than at any point in history, we’re living in the “age of the customer” and engaging them depends heavily on the right use of technology. If you don’t believe it, just try putting up a minimalist and spotty website and see how long your business survives. Customers are vital to your organization; these are… Read the full post

DevOps is going strong, is your organization onboard?

We’re living in exciting but demanding technological times. Big Data, Internet of Things, Apple Watch, ubiquitous computing, smart machines, robotics, and home automation . . . things that were the talk of science fiction only a few short years ago are on every CIOs wish list today. But to the point, the revolution in technology… Read the full post

7 tips for a better end-user experience

Whatever name you wish to call them – end-user, visitor, customer – these are people who visit your website to engage with your brand, product, or service. These are the folks who are going to make or break your business. By the looks of your website they will determine if you have something that’s worth… Read the full post

How to monitor your Java application logs

To drive business ROI and retain competitive advantage in today’s super-fast paced digital market, organizations have to focus on their applications. Applications are the life-blood of a business; they are the channels through which end-users engage with your brand, products, and services. Many application servers generate log files in such areas as local files, log4j,… Read the full post

Best practices for keeping your personal data secure in the cloud

If you recall it wasn’t too many years ago that the idea of putting personal data into a cloud would have made most consumers and not a few IT professionals shudder. What about security? What if the cloud gets hacked? What about privacy and if someone else sees my personal data? But that was then,… Read the full post

Top 7 penetration testing tools for the small business

Cyber-criminals unfortunately have been on top of the latest technologies and are upping-the-ante of their attacks, in some ways faster than the good guys are able to respond. Given the trends we saw in 2014, it’s safe to assume that cyber-criminals will stage increasingly brazen and bold attacks in the year(s) ahead. Nothing is safe… Read the full post

7 best practices for your Drupal environment

First released in 2001, Drupal is a free and open-source content-management framework written in PHP and distributed under the GNU General Public License. Drupal is used as a back-end framework for at least 5.1% of all Web sites worldwide, putting it in 3rd place behind WordPress and Joomla. The various uses for Drupal range from… Read the full post

6 quick mobile performance tips for the small business

Everyone can agree that mobile has dramatically changed the world – the way we work, communicate, and do our business. It also goes without saying that your small business must be “mobile first” to compete in the digital marketplace. The impacts of all this are significant as end users expect the same level of 24/7… Read the full post